Salesforce Certified Agentforce Specialist – Mock Exams

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What
You’ll Learn

  • check if you are ready to pass Salesforce Certified Agentforce Specialist exam
  • perform 6 practice tests
  • answer 240 questions
  • review all submitted responses and check explanations

Requirements

  • Understanding of Salesforce Fundamentals
  • Agentforce Platform Knowledge
  • User Interface and Navigation
  • Lead and Opportunity Management
  • Customer Interaction Tools
  • Data Management Skills
  • Workflow and Automation Awareness
  • Compliance and Data Security
  • Reporting and Dashboards
  • Mobile and Field Usage
  • Agent-Specific Use Cases

Description

Salesforce Certified AI Specialist

Prepare with confidence for the Salesforce Certified Agentforce Specialist exam through this expertly crafted mock exam course. Featuring six full-length practice exams, this course is designed to help customer service professionals, Salesforce administrators, and contact center specialists master the knowledge and skills needed to achieve certification.

Each mock exam closely mirrors the format and difficulty level of the actual certification test, covering key exam domains such as Agentforce configuration, case management, service console optimization, automation tools, and integration of Salesforce Service Cloud features to enhance agent productivity. The exams are structured to reinforce core concepts, assess practical application of knowledge, and ensure a comprehensive review of all relevant subject areas.

What sets this course apart is the detailed explanation provided for every question. These answer rationales not only identify the correct choices but also clarify why the other options are incorrect—enabling deeper understanding, eliminating confusion, and reinforcing learning with every attempt.

Whether you’re preparing for your first exam attempt or seeking to solidify your understanding of Salesforce Agentforce capabilities, this course offers a rigorous, professional, and practical exam preparation experience. Build your confidence, assess your readiness, and move one step closer to becoming a certified Salesforce Agentforce Specialist.

Can I retake the practice tests?

Yes, you can attempt each practice test as many times as you like. After completing a test, you’ll see your final score. Each time you retake the test, the questions and answer choices will be shuffled for a fresh experience.

Is there a time limit for the practice tests?

Yes, each test includes a time limit of 120 seconds per question.

What score do I need to pass?

You need to score at least 72% on each practice test to pass.

Are explanations provided for the questions?

Yes, every question comes with a detailed explanation.

Can I review my answers after the test?

Absolutely. You’ll be able to review all your submitted answers and see which ones were correct or incorrect.

Are the questions updated frequently?

Yes, the questions are regularly updated to provide the best and most relevant learning experience.

Additional Note: It’s highly recommended that you take the practice exams multiple times until you’re consistently scoring 90% or higher. Don’t hesitate—start your preparation today. Good luck!

Who this course is for:

  • AI/ML Engineers
  • Agentic AI Specialist
  • Customer Support Professionals
  • Salesforce Administrators
  • Contact Center Managers
  • Salesforce Consultants
  • Business Analysts and Solution Architects
  • IT and CRM Project Managers

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Salesforce Certified Agentforce Specialist - Mock Exams

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